Services

The choice of a service oriented organization and the right service concept are of vital importance to guarantee your investment, the security level and the continuity of your business processes. ESSC has the organization, the people, the attitude, the knowledge and the tools to provide you this guarantee.

Remote services

Remote services:

ESSC provides different service modules that enable you (or us) to perform certain tasks from a distance. This is not only faster but saves on costs as well. Pro-active monitoring of your security system connected to our 24/24 7/7 service/helpdesk with checkup on weekly, monthly basis.

TCO-Service concept:

ESSC analyzes your general security costs: how can you elevate the security level and decrease the costs at the same time? This unique approach enables you to save considerably on guarding costs and other expensive services. A far-reaching service optimization can be realized with the help of ESSC’s extensive experience.

Camera legal Guidance:

The camera legislation has not made things easier for you. You have to evaluate the initial situation, check which demands you have to comply with, decide on the modifications you need, compile an administrative file, ... Our service module “CCTV Guideline Service” takes care of these tasks without you having to worry about it.

Repair en maintenance:

Repair and maintenance are the corner stones of an efficient service approach. They have to be executed in a quality way: technical problems have to be solved quickly and with a minimum of interventions and both technical problems and periodic maintenance need a strict follow-up and a thorough evaluation.

Operations:

This module contains different applications. It is for instance possible to check an incident by means of camera images and thus perform “preventive guard tours” by using your camera system more efficiently. Or think of alarm handling, the control of people accessing you company, ...

VIP:

All ESSC customers receive the VIP treatment. We offer you a clearly formulated service level agreement (SLA) in which we adapt our service approach to your specific needs.

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